I saw this often to my clients, so it bears saying to the world: there is no such thing as a “best practice” in Time Management. There is no one right way or one best way to do it. The best way to do it is the way that works best for you. Some people like software with lots of bells and whistles, some are amazingly productive with a stack of index cards. I think one of the reasons that so many people struggle with time management today is that when they were kids, some well-meaning parent or teacher tried to show the kid “the right way to do it,” to manage time and tasks and energy, and that way didn’t work for the kid, so the kid concluded s/he just wasn’t any good at getting organized, and gave up. Now the “kid” is a 40 year old marketing executive, neck-deep in emails and paperwork, struggling because s/he can’t do it the “right way.” Screw the Right Way, look for Your Way, and you will find it. If you take this to heart, you just saved yourself thousands of dollars in coaching and workshops. Invite me to speak at your conference and buy me a beer.